DISCOUNTS

Special orders and new arrivals items are excluded from any discounts.

PAYMENTS

We accept the following payment methods at our shop: Cash, Credit cards (Visa, Mastercard), Debit cards, Mobile payment apps (e.g., Apple Pay, Google Pay) and bank transfers. Please note that we do not accept personal checks or cryptocurrencies.

RETURNS

Please note that no refunds are available at our shops.

INFORMATION ABOUT US

We are THESIS TRADING CO LTD (trading as THESIS) a company registered in Limassol Cyprus under registration number ITC 12043205 W with registered address 207, St Andrews Street, PO Box 51997, Limassol 3036 Cyprus. 

If you have any questions, complaints or comments on this Website then you may contact us at [email protected]

DELIVERY

Purchased items from our showrooms will be delivered according to our delivery program at the time of purchase, normally delivery can be between 2-15 days after payment of the order. One of our sales personnel will contact you to arrange suitable delivery. For deliveries abroad please contact us by sending an email to [email protected] or alternatively see the Contact Us page on this Site.

PRODUCT AVAILABILITY

We cannot guarantee product availability and products may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, at our discretion cancel your order.

PRIVACY

THESIS TRADING CO LTD is committed to safeguarding your privacy and handling your data in an open and transparent manner. Looking after the personal data you share with us is hugely important to us. We would like to reassure you that your privacy is the first priority for us and that your data is safe and secure. We, therefore, want to be clear how we use it, in order to offer you better and more personalized shopping experience.

What this Policy covers:
We are committed in doing the right thing when it comes to how we collect, use and protect your personal data. That’s why we‘ve developed this privacy policy (“Policy”), as follows:

• sets out the types of personal data that we collect
• explains how and why we collect and use your personal data
• is clear about the rights and choices you have when it comes to your personal data

We offer a wide range of products and services. This Policy applies to you if you use our services:

• shopping with us over the phone, or online or through mobile applications;

When you register to our website we ask for your personal data (such as first name, last name, city, email address and phone number) in order to inform you about events, offers, sales, news or newsletter sign-ups.
Anytime you contact us about our services either by phone, email or post or when you speak with us through social media, we may also collect any personal data you provide yourself.

If you sign up to our website, we will request your account login details, such as username and the password that you have chosen. We may also need to collect and process personal information about you including your address and contact details such as your telephone number.
If you place an order with us, we will also ask for a delivery address. We may ask you for this information through our website, or via our shops, or we may collect this information through your email or other communication with us.
Furthermore, we collect information about your online and in-store purchases (for example, what you have bought, when you bought it and how you paid for it) or we may obtain information about your usage of our website to help us develop and improve them further through online surveys and other requests. Certain information is collected automatically, as described later in this Privacy Policy, through Cookies.
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you were linked to our Website. This information cannot identify you and it is only used to assist us in providing an effective service on our Websites.

How and why we use personal data:

We use personal data to make our products and services available to you. In this way, we manage the accounts you hold with us.
Personal data assists us in processing your orders. We need to process your personal data so that we can manage your customer account, provide you with the goods and services you want to buy and help you with your order queries.
We use personal data to assist us in managing and improving our day-to-day operations. We process your personal data in this way through the use of cookies and other similar technologies on our Website to be able to provide you with the best possible shopping experience.
Processing of personal data also helps us to develop and improve our product range, services, stores, information technology systems, know-how and the way we communicate with you.  This allows us to serve you better as a customer.
It is important for us to monitor how our services are used in order to detect and prevent fraud, other crimes and the misuse of services. This reassures us that you can safely use our Services.
We use personal data to assist us in personalizing your shopping experience with us. We are doing this by using your online browsing experience as well as your in-store and this helps us in better understanding you as a customer and provide you with personalized offers and services.
We may contact you about our products and services, either by phone, email or post or by responding to social media posts that you have directed at us.  We are doing this because we want to serve you better as a customer so we use personal data to provide clarification or assistance in response to your communications.
We may also contact you in order to manage promotions and competitions.
We may process your personal data, provided that you have given us your specific consent for processing (other than for the reasons set out hereinabove) then the lawfulness of such processing is based on that consent. You have the right to revoke consent at any time. However, any processing of personal data prior to the receipt of your revocation will not be affected.
Other than the disclosures referred to in this policy, we will not disclose any personal information without your consent unless we are legally entitled or obliged to do so (for example, if required to do so by Court Order or for the purposes of prevention of fraud or other crime).

THESIS trading we are committed to respecting, protecting and maintaining your privacy and thus, we have a lot of measures in place.

Cookies and other similar technologies:

A cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience.
Some cookies are necessary so you should not disable these if you want to be able to use all the features of our Website. You can disable other cookies but this may affect your shopping experience. Also, you can choose not to accept Cookies but certain functions of our websites may not work correctly or at all if you set your browser not to accept cookies. 
When it comes to Cookies you have a lot of choices, you can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other devices.
Cookies allow us to improve the way our Website works so that we can personalize your experience and allow you to use many of their useful features.
For example, we use Cookies so we can remember your preferences and the contents of your shopping basket when you return to our Website. Also, cookies help us deliver online advertising that we believe is most relevant to you on our Website and other organizations’ websites. Cookies used for this purpose are often placed on our Website by other organizations, and always with our permission.
In addition, Cookies can help us to understand how our Websites and Mobile Applications are being used, for example, by telling us if you get an error message as you browse. Cookies collect data are mostly aggregated and anonymous.
When you visit our Website, these Cookies automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognized by our web server. We use IP addresses to help us administer the Site and to collect broad demographic information for aggregate use. Your IP address is also logged when you make a purchase as a fraud prevention measure required by the payment gateway.
In this way, we can measure the effectiveness of our marketing communication, including online advertising campaigns, for example, by telling us if you have opened a marketing email that we have sent you and the number of times you are shown an advert. Cookies can, also, tell us if you have seen a specific advert and how long it has been since you have seen it.

Your rights:

Under the General Data Protection Regulation (EU) 2018/679 which is applicable from 25 May 2018 you have various rights with regards to the personal data we hold about you.

These are:

This enables you to ask us to erase your personal data (this is known as the ‘right to be forgotten’) where there is no good reason for us continuing to process it.
Object to the processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. If you lodge an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms.
You also have the right to object where we are processing your personal data, for marketing purposes.
If you object to processing for marketing purposes, then we shall stop the processing of your personal data for such purposes.

Contacting us
To exercise any of your rights, or if you have any other questions about our use of your personal data, please contact us by sending an email to [email protected] or alternatively see the Contact Us page on this Site.

Note:
The General Data Protection Regulation (EU) 2016/679 shall apply from 25 May 2018. Until then, the Processing of Personal Data (Protection of Individuals) Laws 2001 till 2012 remain in force.